Shipping Policy

Last Updated: June 30, 2026

Overview

At Vioxis, we are committed to delivering your order safely, accurately, and as quickly as possible. Every order is carefully inspected, securely packaged, and handed over to our trusted delivery partners to ensure it reaches you in excellent condition.

Order Processing

- Orders are processed after successful confirmation.
- Most orders are processed within 1–2 business days.
- During public holidays, promotional campaigns, or periods of high order volume, processing times may be extended.
- Customers will be notified if significant delays occur.

Delivery Time

Estimated delivery times may vary depending on your location:

- Inside Dhaka: Approximately 1–3 business days
- Outside Dhaka: Approximately 2–5 business days
- Remote areas may require additional delivery time.

Please note that delivery times are estimates and may be affected by weather conditions, transportation issues, government restrictions, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before payment is completed.

Vioxis may occasionally offer free shipping during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, tracking information may be provided where available, allowing you to monitor your shipment until delivery.

Delivery Address

Customers are responsible for providing accurate shipping information.

Vioxis is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses, inaccurate contact details, or the unavailability of the recipient.

Delivery Attempts

Our delivery partners may make multiple delivery attempts where applicable.

If an order cannot be delivered due to customer unavailability or incorrect information, additional shipping charges may apply for re-delivery.

Inspection Upon Delivery

Customers are encouraged to inspect the package upon delivery.

If the package appears damaged or tampered with, please contact Vioxis Customer Support as soon as possible before using the product.

Delayed Shipments

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control.

Vioxis shall not be held liable for delays caused by courier services, natural disasters, government actions, transportation disruptions, or other unforeseen events.

International Shipping

International shipping may be available for selected destinations.

Delivery times, shipping charges, customs duties, import taxes, and local regulations vary by country and are the responsibility of the customer unless otherwise stated.

Lost or Missing Shipments

If your order appears to be lost during transit, please contact us promptly.

We will work with our shipping partners to investigate the matter and provide an appropriate resolution where applicable.

Shipping Policy Updates

Vioxis reserves the right to modify or update this Shipping Policy at any time without prior notice.

Any revisions become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

Vioxis

Email: vioxisleather@gmail.com
Website: www.vioxis.com